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  3. Logging in
  4. Forgot password

Forgot password

You can restore your access to the system in case if you forgot your password

How to restore access when forgot password:

  1. Open app.testein.com URL in your browser
  2. You will be redirected to the Sign In form
  3. Click on the ‘Forgot Password’ link on the bottom
    Testein - Logging In - Forgot Password
  4. On the opened form fill your company name (Note: not the display name!) and your email. Click ‘Reset password’ button
    Testein - Logging In - Forgot Password Form
  5. If entered information was correct – link to password reset will be sent to your email address
  6. Open your mailbox and find email from Testein with subject ‘Password reset’:
    Testein - Logging In - Forgot Password Email
  7. Open link from the email
  8. Fill company name, username, new password and confirm password
    Testein - Logging In - Reset Password Form
  9. Click on ‘Reset password’ button
  10. If everything is okay – you will be redirected to the ‘Sign in’ form
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